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Public sector & local government

AI for the public sector & local government

Citizen answers, drafting of official documents, request triage, case tracking. Sovereign AI agents, hosted in Europe, for a more responsive public service.

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Concrete use cases

What AI can automate for you

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Citizen answers

An agent answers recurring citizen questions (procedures, opening hours, documents), validated by staff.

Front desk relieved
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Drafting official documents

First drafts of resolutions, minutes and official letters, within your regulatory framework.

Staff validate, AI does the legwork
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Request triage

Automatic qualification and routing of inbound requests to the right department.

Requests routed faster
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Case tracking

Tracking the progress of administrative files, alerts on legal deadlines.

No deadline overrun
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Searching the texts

Sourced answers from the applicable regulations for public bodies.

Instant regulatory search
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Document summaries

Summaries of reports, studies and technical documents for elected officials and staff.

Better-informed decisions, faster

A public service under pressure

Public bodies face growing demand with constrained resources. A large share of staff's work goes into repetitive tasks: answering citizens, drafting letters, sorting requests, tracking files. AI agents free up that time to redeploy it on relationships and decisions.

Sovereignty and compliance, non-negotiable

The public sector demands sovereign hosting and exemplary GDPR compliance. We deploy on France / EU infrastructure, with pseudonymised data and a strict scope of use. Agents stay within their field of competence.

Humans decide, always

No administrative decision is made by AI. Agents prepare, draft, sort and summarise; elected officials and staff validate and decide. That is the condition for a calm public-sector deployment.

AI software for the public sector

“AI software” doesn't mean another generic tool. We build artificial intelligence for the public sector, custom and integrated into your own tools: your AI software for the public sector, designed for your field — not a standard SaaS you have to work around.

FAQ

Your questions about AI in your profession

What is an AI agent for a local authority?
It is a digital assistant that helps public services process requests and prepare documents. It can sort emails from citizens, suggest draft responses to frequently asked questions, and assist in drafting administrative documents such as official decisions, based on reliable sources like relevant public administration codes.
Is the confidentiality of citizens' data respected?
The protection of citizen data is an absolute priority. The platform is designed in compliance with administrative and professional secrecy. Data is encrypted and processed in a secure, partitioned environment to prevent unauthorised access and ensure confidentiality.
Is the data hosting sovereign and GDPR-compliant?
Yes, hosting is strictly located on servers in France or within the European Union. This data sovereignty guarantees full compliance with GDPR and the specific requirements of the public sector regarding the security and confidentiality of citizen information.
What are the time savings for public sector employees?
Automating the sorting of requests and the preparation of template responses frees up valuable time. Departments can observe a reduction of 30 to 60% in the time spent on repetitive administrative tasks, allowing them to focus on complex cases and public service.
Can the AI connect to business-specific software (e.g., citizen relationship management)?
Yes, modern AI agents are designed to integrate with existing systems via secure APIs. They can connect to CRM (Citizen Relationship Management) software or electronic document management (EDM) systems to automate workflows without disrupting employees' routines.
How can we ensure the AI does not provide false regulatory information?
The system relies on a controlled knowledge base (RAG technology), which includes official legal texts and internal documents validated by the authority. The AI only generates answers from these verified sources and can cite its references. Review and validation by a human employee remain a mandatory step before any communication.
A simple use case to get started in a town hall?
Start with managing planning applications. The AI can be configured to:
  • Analyse emails requesting planning permission or certificates.
  • Extract key information (applicant's name, address, land registry references).
  • Check if all necessary documents are attached.
  • Prepare a summary note for the planning officer, who then has a pre-qualified file.

A time-consuming workflow in mind?

30 minutes to pinpoint what AI can save you. No commitment, no jargon.

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